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Terms and Conditions

This website is operated by [Jiuyue Daotian (Guangdong) Cultural Media Co., Ltd.]. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.

By using this site, you agree that access to, use of this site, and any purchases made on this site are subject to the terms and conditions in this legal notice, and other applicable laws (refers to the laws of [The United States and China]).

kesonly.com reserves the right to change or modify any of the Terms and Conditions or any policy and/or guideline of the Site at any time. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following modifications of the terms will constitute your acceptance of such changes or modifications. Thus, frequently reviewing these Terms and Conditions and any other applicable policies is recommended. If you do not agree to these terms and conditions, please do not use this site.

✦ Intellectual Property

Trademark Information

The trademarks, logos, and service marks, such as "KESONLY" and "Shine, softly. ✦ Your only. Defined by you." (the "Marks") displayed on this Site are the property of kesonly.com, or our suppliers and partners. You are not permitted to use the Marks without the prior written consent of KESONLY or such third party that may own the Marks.

Copyright Information

The content, organization, images, design, compilation, software, text, graphics, digital conversion, and other matters related to the Site are protected under applicable copyrights and other proprietary (including but not limited to intellectual property) rights.

The Materials and Services on this Site, as well as their layout and design style, are protected by copyright, trademark, and/or other intellectual property laws. Any unauthorized use of the Materials or Services at this Site may violate such laws and these Terms of Use. Except as expressly provided herein, KESONLY does not grant any express or implied rights to use the Site, Materials, and Services.

✦ Use of Our Site

You the consumer are allowed to print, or electronically copy portions of the site for the sole purpose of placing orders with kesonly.com or purchasing KESONLY products. Any other use is prohibited, including but not limited to the reproduction, distribution, display, or transmission of the content of this site, unless authorized by kesonly.com. You agree not to modify or delete any notices from materials downloaded or printed from KESONLY or its affiliates.

✦ Product Availability & DIY Orders

We do our best to ensure absolute accuracy regarding the availability of products and custom components on our site. However, because our jewelry utilizes a highly meticulous 15-step artisan handcrafting process, an item or a specific gemstone variant may occasionally go out of stock or experience production cues before we are able to update the indication on the Site.

If the item or material you purchased is no longer in stock, we will contact you immediately to discuss alternative options and make the necessary accommodations. At kesonly.com, we work exceptionally hard to fulfill all orders; however, we do not guarantee the availability or the exact quoted processing time of any product displayed on this site. We reserve the right to discontinue the sale of any product or material variant listed on kesonly.com at any time without notice.

✦ Estimated Delivery

Due to the custom-made nature of bespoke jewelry and varying order volumes, we are occasionally unable to fulfill orders within the estimated timeframes. If a production or shipping delay occurs, we will make every attempt to notify you. While we make every effort to avoid delays, we do not guarantee exact delivery dates.

✦ Promotions, Coupons & Free Gifts

Coupons: KESONLY coupon codes are subject to expiration without notice. KESONLY will not accept expired coupon codes, even if they are linked from third-party promotional sites. Coupons will not be applied to bundled items, premium gifts, or designated special bespoke items. Coupons may not be applied to sale items and cannot be combined with any other offers.

Free Gifts: Free gifts are limited in quantity and subject to availability. KESONLY reserves the right to substitute a comparable free gift, without notice, if the selected free gift becomes unavailable.